Terms of Service

1. Introduction and Acceptance

Welcome to Glass nickel pizza ("we," "us," "our," or "Company"). These Terms of Service ("Terms") govern your use of our website located at glassnickelpizz.top ("Website") and all related food ordering, delivery, and dining services ("Services").

By accessing our Website, placing an order, or using any of our Services, you ("you," "your," or "User") agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

Eligibility Requirements

• You must be at least 18 years of age or the age of majority in your jurisdiction
• You must have the legal capacity to enter into binding agreements
• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the confidentiality of your account credentials

Updates to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our Website. Your continued use of our Services after any changes constitutes acceptance of the new Terms. We encourage you to review these Terms periodically.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "Company," "We," "Us," "Our" refers to Glass nickel pizza and its affiliates, employees, agents, and representatives
• "You," "Your," "User" refers to any individual or entity accessing or using our Services
• "Services" includes our Website, mobile applications, food ordering platform, delivery services, dine-in services, catering, and any related offerings
• "Content" means all text, images, graphics, audio, video, software, data compilations, and other materials available through our Services
• "Website" refers to glassnickelpizz.top and all associated subdomains and mobile applications
• "Order" means any food or beverage purchase request submitted through our Services
• "Delivery Area" refers to geographical zones where we provide delivery services

3. Use of Services

3.1 Permitted Use

You may use our Services for the following purposes:

• Browsing our menu and restaurant information
• Placing orders for food and beverages for personal consumption
• Making reservations and bookings
• Accessing customer support and account management features
• Participating in loyalty programs and promotions
• Providing feedback and reviews about your experience

3.2 Prohibited Use

You agree not to use our Services for any of the following prohibited activities:

• Violating any applicable laws, regulations, or third-party rights
• Engaging in fraudulent, deceptive, or misleading activities
• Attempting to gain unauthorized access to our systems or other users' accounts
• Using automated systems (bots, spiders, scrapers) to access our Services
• Transmitting viruses, malware, or other harmful code
• Interfering with or disrupting our Services or servers
• Impersonating others or providing false information
• Using our Services for commercial purposes without written authorization
• Posting or transmitting offensive, inappropriate, or illegal content
• Violating intellectual property rights
• Attempting to reverse engineer our software or systems

4. User Accounts

To access certain features of our Services, you may need to create an account. When creating an account, you agree to:

Registration Requirements

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Keep your login credentials confidential and secure
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities under your account

Account Security

You are solely responsible for maintaining the security of your account and password. Glass nickel pizza will not be liable for any loss or damage arising from your failure to comply with this security obligation.

Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms, suspicious activity, or for any other reason at our sole discretion. Upon termination, your right to use our Services will cease immediately.

5. Products and Services

Food Safety and Quality Standards

Glass nickel pizza is committed to maintaining the highest standards of food safety and hygiene. All our food preparation follows local health department regulations and industry best practices.

Order Processing and Acceptance

• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel any order for any reason
• Order confirmation does not guarantee acceptance
• Prices are subject to change without notice
• We may limit quantities on certain items

Delivery Terms and Conditions

Delivery Areas and Timing

• Delivery is available within our designated delivery zones only
• Delivery times are estimates and may vary due to weather, traffic, or high demand
• Minimum order requirements may apply for delivery service
• Delivery fees are clearly displayed at checkout
• Temperature-sensitive items are handled with appropriate care during transport

Order Modification and Cancellation

• Orders can be modified or cancelled within 5 minutes of placement
• Once food preparation begins, orders cannot be cancelled
• Refunds for cancelled orders will be processed according to our refund policy
• Contact customer service immediately for order changes

Food Quality Guarantee

We stand behind the quality of our food. If you're not satisfied with your order, please contact us within 24 hours of delivery. We will work to resolve any quality issues promptly and fairly.

Payment Terms

• Payment is required at the time of order placement
• We accept major credit cards, debit cards, and approved payment methods
• All payments are processed securely through encrypted channels
• You authorize us to charge your payment method for the total order amount
• Additional fees may apply for certain services

Returns and Refunds

Due to the nature of our food products, returns are not accepted. Refunds are issued in accordance with our Refund Policy, which forms part of these Terms.

6. Intellectual Property

Our Ownership Rights

All content on our Website and Services, including but not limited to text, graphics, logos, images, recipes, software, and compilations, is the exclusive property of Glass nickel pizza or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Limited License to Users

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes. This license does not include the right to:

• Reproduce, distribute, or publicly display our content
• Create derivative works based on our content
• Use our trademarks or logos without written permission
• Reverse engineer our software or systems
• Use our content for commercial purposes

Trademark Information

"Glass nickel pizza" and our logo are trademarks of our company. Other trademarks and service marks displayed on our Services are the property of their respective owners.

Copyright Infringement Reporting

If you believe that any content on our Services infringes your copyright, please contact us immediately at [email protected] with detailed information about the alleged infringement.

7. User Content

Your Content Responsibility

You are solely responsible for any content you submit, post, or transmit through our Services, including reviews, comments, photos, and other materials ("User Content").

License Grant to Company

By submitting User Content, you grant Glass nickel pizza a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in connection with our Services and business operations.

Prohibited Content

You agree not to submit User Content that:

• Is illegal, harmful, threatening, abusive, or discriminatory
• Violates intellectual property rights
• Contains false or misleading information
• Is spam or commercial solicitation
• Contains personal information of others without consent
• Is offensive, inappropriate, or violates community standards

Content Moderation

We reserve the right to review, edit, or remove any User Content at our sole discretion without notice. However, we are not obligated to monitor or review User Content.

8. Disclaimers

Service Availability

Our Services are provided on an "as is" and "as available" basis. We do not warrant that our Services will be uninterrupted, error-free, or completely secure at all times.

No Warranties

Glass nickel pizza disclaims all warranties, express or implied, including but not limited to:

• Warranties of merchantability and fitness for a particular purpose
• Warranties regarding the accuracy or completeness of content
• Warranties that Services will meet your requirements
• Warranties regarding third-party content or services

Third-Party Content Disclaimer

Our Services may contain links to third-party websites or content. We do not endorse or assume responsibility for any third-party content, and your use of such content is at your own risk.

Professional Advice Disclaimer

Information provided through our Services is for general purposes only and does not constitute professional nutritional, medical, or dietary advice. Consult with qualified professionals for specific dietary needs or health concerns.

9. Limitation of Liability

Maximum Liability Limits

To the maximum extent permitted by law, Glass nickel pizza's total liability to you for any claims arising out of or relating to these Terms or our Services shall not exceed the total amount you paid to us in the twelve (12) months preceding the claim.

Excluded Damages

In no event shall Glass nickel pizza be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Business interruption or loss of goodwill
• Personal injury or property damage (except as required by law)
• Emotional distress or mental anguish

Essential Purpose

These limitations of liability are fundamental elements of the agreement between us. Our Services would not be provided without such limitations.

10. Indemnification

You agree to indemnify, defend, and hold harmless Glass nickel pizza, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of our Services
• Your violation of these Terms
• Your User Content or any content you submit
• Your violation of any rights of another party
• Your violation of any applicable laws or regulations

This indemnification obligation will survive termination of these Terms and your use of our Services.

11. Third-Party Links and Services

Third-Party Websites

Our Services may contain links to websites, services, or content provided by third parties. These links are provided for convenience only and do not imply endorsement or approval by Glass nickel pizza.

No Responsibility for Third Parties

We are not responsible for:

• The content, accuracy, or availability of third-party websites
• The privacy practices or terms of service of third parties
• Any damages or losses caused by third-party services
• Transactions between you and third-party providers

Third-Party Terms Apply

Your use of third-party services is subject to their respective terms of service and privacy policies. We encourage you to review these documents before using third-party services.

12. Termination

Termination by Company

We may suspend or terminate your access to our Services immediately, without prior notice, for any reason, including but not limited to:

• Violation of these Terms
• Fraudulent or suspicious activity
• Non-payment of fees
• Abuse of our staff or other customers
• Legal requirements or safety concerns

Termination by User

You may discontinue using our Services at any time by closing your account or simply ceasing to use our Services.

Effect of Termination

Upon termination:

• Your right to access and use our Services will cease immediately
• Outstanding orders may be cancelled or completed at our discretion
• Unpaid fees will become immediately due and payable
• Certain provisions of these Terms will survive termination

Survival of Provisions

The following sections will survive termination: Intellectual Property, User Content, Disclaimers, Limitation of Liability, Indemnification, and Governing Law.

13. Governing Law and Disputes

Applicable Law

These Terms and any disputes arising out of or relating to these Terms or our Services shall be governed by and construed in accordance with the laws of the United States and the state where our principal place of business is located, without regard to conflict of law principles.

Jurisdiction and Venue

Any legal proceedings arising out of or relating to these Terms shall be brought exclusively in the federal or state courts located in the jurisdiction of our principal place of business. You consent to the personal jurisdiction of such courts.

Dispute Resolution Process

Before filing any legal action, we encourage you to contact us directly to resolve any disputes informally. Many disputes can be resolved quickly and amicably through direct communication.

Time Limitation

Any claims arising out of or relating to these Terms or our Services must be filed within one (1) year after the claim arose, or such claim will be permanently barred.

14. Changes to Terms

Right to Modify

Glass nickel pizza reserves the right to modify, update, or replace these Terms at any time at our sole discretion. Changes may be made to:

• Comply with legal requirements
• Reflect changes in our business practices
• Address security or operational issues
• Improve user experience

Notification of Changes

We will notify you of material changes by:

• Posting updated Terms on our Website
• Updating the "Last Modified" date at the top of this page
• Sending email notification to registered users (for significant changes)
• Displaying prominent notices on our Website

Acceptance of Changes

Your continued use of our Services after any changes to these Terms constitutes acceptance of the modified Terms. If you do not agree to the changes, you must discontinue using our Services.

Review Responsibility

It is your responsibility to review these Terms periodically for updates. We recommend checking this page regularly for any changes.

15. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and Refund Policy, constitute the entire agreement between you and Glass nickel pizza regarding your use of our Services.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

Force Majeure

Neither party shall be liable for any failure to perform due to causes beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

Headings

The headings in these Terms are for convenience only and do not affect the interpretation or meaning of any provision.

Language

These Terms are written in English. Any translations provided are for convenience only, and the English version shall control in case of any conflicts.

16. Contact Information